Shipping & Returns
Shipping and Delivery
We ship domestic orders for in-stock products within 72 hours after purchase.
Returns and Exchanges
We accept returns for credit or exchange only. All returns must be sent to us within 7 days after purchase. Soiled, used or washed products cannot be returned or exchanged. Please note that you are responsible for return shipping, via insured courier. Ono Yum¬†is not responsible for lost shipments. If you decide you would like to exchange your order, please contact [email protected]¬†indicating your order number and reason for exchanging the item. We will process your exchange upon receipt of your original order. Shipping charges for exchanged items are your responsibility.